Demo

Counter Agent

Branson.com
Branson, MO Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/2/2025

Description:

We are currently seeking a professional and reliable Counter Agent to join our team at Branson.com. As a Counter Agent, you will be the first point of contact for customers seeking information and assistance for various travel services in Branson, Missouri.

Essential Duties:

  • Greet customers in a courteous and professional manner.
  • Provide accurate and uptodate information regarding travel services, attractions, shows and accommodations in Branson.
  • Assist customers with bookings, reservations and ticketing.
  • Provide customers with savings opportunities using promotional programs.
  • Handle customer inquiries and resolve any issues or concerns promptly and efficiently.
  • Maintain a clean and organized work area.

Requirements:

  • High School diploma or equivalent experience
  • Prior experience in a customer service, hospitality or sales role preferred.
  • Excellent verbal and written communication skills.
  • Strong problemsolving and decisionmaking abilities.
  • Proficient in using computer systems and software.
  • Attention to detail and ability to multitask.
  • Flexible schedule, including evenings, weekends and holidays.

Benefits:

  • Comprehensive insurance (medical, dental, vision & more)
  • 401(k)
  • Employee Assistance Program (EAP)
  • Health Savings Account (HSA)
  • Life Insurance (basic, voluntary AD&D)
  • Company Perks and Discounts.
  • Paid Time Off
  • Financial Education and Resources

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