What are the responsibilities and job description for the AM Server position at Branson Hilton Convention Center Hotel?
At HCW Hospitality, dining is more than just a meal—it’s an experience. As a Server, you’ll be at the heart of that experience, providing exceptional service that turns a meal into a memorable occasion. Your friendly demeanor and attention to detail will ensure every guest leaves with a smile.
WHAT YOU'LL DO
As a Server, you’ll create unforgettable dining experiences. In this role, you will:
- Greet guests warmly and make them feel welcome.
- Take accurate food and drink orders, offering suggestions and recommendations.
- Deliver food and beverages promptly, ensuring all orders are correct and meet our high standards.
- Monitor guest satisfaction and address any issues promptly and courteously.
- Maintain a clean and organized dining area, including setting and clearing tables.
- Process payments and handle transactions with accuracy.
- Assist with the setup and breakdown of dining areas for special events.
- Take on additional duties as assigned by management to support the smooth operation of the restaurant.
WHAT YOU BRING
We’re looking for a service-driven individual who thrives in a fast-paced environment. To excel in this role, you’ll need:
- Experience in food and beverage service, preferably in a full-service restaurant.
- Excellent communication and customer service skills.
- The ability to work efficiently under pressure and handle multiple tasks at once.
- Flexibility to work varied hours, including nights, weekends, and holidays.
- A positive attitude and a passion for delivering exceptional guest experiences.
- Knowledge of food and beverage menus and the ability to make recommendations.
JOIN HCW HOSPITALITY
At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.
Build your future with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
