What are the responsibilities and job description for the Housekeeping Supervisor position at Branson Internet Ventures LLC?
About the Role:
The Housekeeping Supervisor at Rock Lane Resort will play a crucial role in maintaining the cleanliness and overall appearance of our facilities. This position is responsible for overseeing the housekeeping staff, ensuring that all areas are cleaned to the highest standards and that safety protocols are followed. The supervisor will also be tasked with training new employees, conducting inspections, and managing inventory of cleaning supplies. By fostering a positive work environment and promoting teamwork, the Housekeeping Supervisor will contribute to the overall guest experience and satisfaction. Ultimately, this role is vital in upholding the reputation of our establishment through exceptional cleanliness and service.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in housekeeping or a related field, with at least 2 years in a supervisory role.
Preferred Qualifications:
- Certification in hospitality management or a related field.
- Experience with inventory management and scheduling software.
Responsibilities:
- Supervise and coordinate daily housekeeping operations, ensuring all tasks are completed efficiently and effectively.
- Train, mentor, and evaluate housekeeping staff to maintain high standards of cleanliness and service.
- Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness standards.
- Manage inventory and ordering of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
- Address and resolve any guest complaints or issues related to housekeeping services promptly and professionally.
Skills:
The required skills for this position include strong leadership abilities, which are essential for guiding and motivating the housekeeping team. Attention to detail is crucial, as the supervisor must ensure that all cleaning tasks meet the established standards. Effective communication skills are necessary for training staff and addressing guest concerns. Time management skills will be utilized to prioritize tasks and ensure that all areas are cleaned in a timely manner. Preferred skills, such as familiarity with inventory management systems, will enhance the supervisor's ability to maintain adequate supplies and streamline operations.
