OPC

Summary:
Responsible for converting arrivals/leads into tours. Maintaining guest satisfaction, minimum standards.

Shift:

• Full Time

• Open availability as shifts vary 7:00am-11:00pm

Skills & Qualifications:

Skills and Attributes

• Persuasive Communication: Confidently pitch products or services, overcoming objections with tact.

• Sales Acumen: Recognize buying signals and close deals effectively.

• Goal-Oriented Mindset: Stay motivated to meet or exceed daily, weekly, and monthly sales targets.

• Data Accuracy: Ensure that reservations and sales data are precise and updated in the system.

• Tech Proficiency: Familiarity with CRM platforms.

• Time Management: Prioritize high-quality leads while managing a high volume of calls.

Performance Metrics

• Conversion rate: Percentage of arrivals that lead to a sale.

• Revenue generated: Total sales revenue tied to individual performance.

Behavioral Expectations

• Adaptability: Adjust sales pitches to suit different customers' qualifications.

• Professionalism: Maintain a positive, energetic tone to build rapport and trust.

• Resilience: Handle rejections with a positive attitude and continue pursuing new leads.

• Team Player: Collaborate with colleagues to share insights and strategies for improving sales performance.

• Compliance: Follow all sales regulations and company policies when interacting with customers.

Benefits:

• Employee discounts

• Health insurance

• Comps/Discounts for employees and their families to enjoy local shows and attractions!

Experience:

• OPC work or sales experience preferred.

Job Type:

• Full-time