What are the responsibilities and job description for the Medical Front Office Administrative Assistant position at Brashear Family Medical?
Medical Front Office Administrative Assistant
Job description
At Brashear Family Medical we strive to provide patient care that sets us apart from the rest. We are currently seeking an experienced Administrative Assistant for our Medical Front Office Team to support our Family Practice. The position requires excellent verbal and written communication, superior customer service skills, and a friendly personality. Compensation is hourly based and dependent upon experience. We offer medical/dental coverage, paid holidays, and a 401(k) retirement plan. Please submit salary expectations or requirements with your resume.
Principal Duties and Responsibilities
Welcome each patient, provider and various vendors upon arrival
Check patients in and out for their appointments
Collect updated demographics, insurance and outstanding payments
Schedule appointments and verify insurance benefits and eligibility
Communicate with patients and other provider offices in a timely and professional manner
Answer incoming phone calls and direct them accordingly or create phone encounters as needed
Assist in obtaining and/or communicating referral details to specialists, insurance companies and the patient
Provide excellent customer service
Maintain effective working relationships with other staff members
Keep work area and waiting area neat and tidy
Cover various other needs of the office when necessary
Adhere to patient confidentiality practices and the Personnel Policy guidelines
Experience
Experience with EMR systems; knowledge of eClinicalWorks is a plus
Effective verbal and written communication is required
Bilingual (English/Spanish) is a plus, but not required
We require a flexible schedule in order to ensure coverage for our front desk during business hours
Must be vaccinated for Covid-19
Job Type: Full-time