What are the responsibilities and job description for the Food & Beverage Supervisor position at Brasstown Valley Resort & Spa?
Brasstown Valley Resort & Spa offers a luxury mountain experience through exceptional lodging and dining, an 18-hole championship golf course, Equestrian stables, a full-service Spa, and activities for all ages. Brasstown is a place where families and guests of any size can make mountain memories year after year.
We are managed by the Southeast's premiere hospitality management company, Coral Hospitality.
COME AND JOIN OUR AMAZING TEAM!!!
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We currently have an opening for a Food & Beverage Supervisor!
Job Summary:
We are seeking a Food & Beverage Supervisor to oversee the daily operations of our food and beverage department. The ideal candidate will have a passion for delivering exceptional customer service, strong leadership skills, and a keen eye for detail. As a Food & Beverage Supervisor, you will be responsible for managing a team of food and beverage staff, ensuring efficient service, and maintaining high standards of cleanliness and hygiene. This is a hands-on role that requires excellent communication skills and the ability to thrive in a fast-paced environment.
Responsibilities:
- Supervise and coordinate the activities of the food and beverage team, ensuring smooth and efficient operations
- Train and mentor staff on food and beverage service standards, customer service, and safety protocols
- Monitor the quality of food and beverage service, addressing any issues or concerns promptly
- Ensure compliance with health and safety regulations and maintain cleanliness standards in all food and beverage areas
- Collaborate with other departments to ensure seamless coordination of food and beverage services for events and functions
- Manage inventory levels, order supplies, and monitor costs to ensure optimal efficiency and profitability
- Handle customer inquiries, feedback, and complaints in a professional and timely manner
- Assist in the development and implementation of food and beverage policies, procedures, and initiatives
Qualifications:
- Previous experience in a supervisory role within the food and beverage industry
- Extensive knowledge of food and beverage operations, including preparation, presentation, and service
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a team
- Excellent communication skills, both verbal and written
- Exceptional customer service skills and a passion for delivering a memorable dining experience
- Knowledge of health and safety regulations and a commitment to maintaining a safe and clean work environment
- Ability to work under pressure and handle challenging situations with professionalism
- Strong organizational and time management skills, with the ability to multitask and prioritize effectively
- Proficiency in computer software applications related to food and beverage management
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
