What are the responsibilities and job description for the Golf Cart Attendant position at Brasstown Valley Resort & Spa?
Brasstown Valley Resort & Spa is a luxury mountain experience with exceptional lodging and dining, an 18-hole championship golf course, equestrian stables, indoor/outdoor swimming pool, a full-service spa, and activities for all ages.
We are managed by the Southeast's premiere hospitality management company, Coral Hospitality. COME AND JOIN OUR AMAZING TEAM!!!
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We currently have an opening for a Golf Cart Attendant!
Summary: Assist guests with their bags and cart.
Essential Duties and Responsibilities:
Maintain golf carts in a clean and professional image at all times.
Maintain service area, bag drop, bag room and driving range.
Empty trash inn all areas.
Properly mark and label golf bags and rental clubs.
Pick up driving range during the day and at night.
Secure golf cart barn and bag room.
Greet all customers at all times. Assistance should be offered immediately. Thank all customers when they arrive and leave.
Hospitality is an important part of each associates job.
a. We stress the importance of a warm smile and an enthusiastic desire to aid the customer in any way possible;
b. The quality program is directly linked to hospitality and customer satisfaction. It is making the extra effort to help a guest solve a problem by directing them to the right department or person for help, if you are unable to solve the problem;
c. It is imperative that you be able to give directions on the property and in the general area. You should be able to direct guests to popular sights and restaurants.
Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.
The Resort functions seven (7) days a week, twenty-four (24) hours per pay. All associates must realize this fact and be aware that it may be necessary to adjust their work schedule from their accustomed shift due to business demands.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Registrations:
Current drivers license
Other Skills and Abilities:
Familiar with the game of golf.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate.
