What are the responsibilities and job description for the Golf Pro Shop Attendant position at Brasstown Valley Resort & Spa?
Brasstown Valley Resort & Spa offers a luxury mountain experience through exceptional lodging and dining, an 18-hole championship golf course, Equestrian stables, a full-service Spa, and activities for all ages. Brasstown Valley Resort & Spa is a place where families and guests of any size can make mountain memories year after year.
We are managed by the Southeast's premiere hospitality management company, Coral Hospitality.
COME AND JOIN OUR AMAZING TEAM!!!
**Job Summary:**
We are seeking a Pro Shop/Retail Attendant to join our team. The Pro Shop Attendant will be responsible for providing exceptional customer service to guests of the resort and patrons of the golf course. This individual will assist customers with merchandise selection, handle cash transactions, schedule tee times, and maintain the cleanliness and organization of the Pro Shop and overall retail outlet.
**Qualifications:**
- High school diploma or equivalent
- Previous customer service experience preferred
- Knowledge of golf etiquette and equipment is a plus
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills for handling transactions accurately
**Responsibilities:**
- Greet and assist customers in a friendly and professional manner
- Maintain a clean and organized Pro Shop/Retail area
- Process transactions accurately using a cash register
- Answer phone calls and schedule tee times
- Assist customers with merchandise selection and inquiries
- Provide information about the golf course and services offered
- Monitor inventory levels and restock merchandise as needed
- Uphold company policies and procedures regarding customer interactions and transactions
- Must be willing and able to work holidays and weekends as needed
**Physical Requirements:**
- Ability to stand for extended periods
- Lift and carry golf equipment and merchandise weighing up to 25 pounds
- Work indoors and outdoors in various weather conditions
- Flexible schedule, including weekends and holidays
If you are a customer-focused individual with a passion for golf, we invite you to apply for the Pro Shop Attendant position and join our team.
Benefits: Part-time and Seasonal Employees are offered an array of Benefits & Perks, which include:
- Employee Assistance Program
- Employee Discounts available for our Spa, Pro Shop/Gift Boutique, Horseback Riding, Dining Room & Brassies Bar & Grill
- Employees may also utilize (at no cost) Resort Amenities, such as Golf (based on availability), Fitness Center & Sauna, Tennis & Hiking.
- Free lunch served for employees daily!
