TECHNOLOGY SUPPORT SPECIALIST (CAMPUS WIDE)

TECHNOLOGY SUPPORT SPECIALIST (CAMPUS WIDE) The Windham Southeast School District is looking to hire an Information Technology Support Specialist to work at our Middle School, High School, and Career Center campus as part of our 4 person IT team. This is a full-time, calendar-year position. Roles and Responsibilities: ● Manage and configure network components not limited to managed switches, firewalls, managed wireless networks, network operating systems, especially Active Directory, and telephony ● Configure and maintain user accounts on Microsoft Active Directory servers and the Google Workspace for Education domain ● Troubleshoot common technology problems in digital learning environments ● Support and assist with the Mitel phone system ● Support and configure enterprise information systems, including PowerSchool, in collaboration with administration and other staff ● Data management such as data importing, exporting, and report writing ● Collaborate with the Technology Director and Technology Coordinator to implement cybersecurity best practices and training ● Maintain the technology infrastructure, including regular upkeep of student and staff devices including chromebooks, PC and Mac laptop and desktop computers, projectors, touchscreen displays, printers and copiers. ● Assist in hardware and software procurement ● Advise teachers and administrators on effective digital communication within the school community, including websites and social media ● Help staff evaluate and select digital tools and resources that enhance teaching and learning and are compatible with school infrastructure ● Assist with other tasks as needed/requested. Working Conditions: ● The usual and customary methods of performing the jobs functions require the following physical demands: some lifting, carrying, pushing, and/or pulling; and significant fine finger dexterity. Generally, the job requires 60% sitting, 20% walking, and 20% standing. This job is performed in a generally clean and healthy environment. Physical Requirements: ● The usual and customary methods of performing the jobs functions require the following physical demands: some lifting, carrying, pushing, and/or pulling; and significant fine finger dexterity. ● Generally, the job requires 60% sitting, 20% walking, and 20% standing. ● Must be able to frequently lift 25 to 50 lbs and occasionally 50 to 80 lbs. ● Ability to bend, twist and climb 12 foot ladders as part of networking job responsibilities. EEO Statement: WSESD is an Equal Opportunity Employer and is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation. Applications from women, veterans, individuals with disabilities and people from diverse racial, ethnic, and cultural backgrounds are encouraged. WSESD will provide reasonable accommodations for qualified individuals with disabilities “This job description is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position. The employer may assign additional tasks as needed”.