What are the responsibilities and job description for the Food Service Supervisor Role position at Braum's Ice Cream & Dairy Store?
**About Us:** Braum's Ice Cream & Dairy Store has been serving customers for decades with our commitment to quality and customer satisfaction. Our team of dedicated employees strives to provide a unique shopping experience that sets us apart from other retailers.
**Job Description:** As a Shift Supervisor, you will play a vital role in ensuring the smooth operation of our restaurant. You will oversee the preparation and presentation of our menu items, manage inventory levels and maintain a clean and safe working environment. Your primary goal will be to deliver exceptional customer service and ensure customer satisfaction.
**Responsibilities:**
- Manage and direct the activities of store crew members during your shift.
- Monitor and control inventory levels to minimize waste and optimize profitability.
- Maintain a clean and safe working environment, adhering to health and safety regulations.
- Respond to customer complaints and resolve issues promptly and professionally.
- Develop and implement strategies to improve customer satisfaction and increase sales.
**Requirements:**
- High school diploma or equivalent required.
- At least one year of retail experience preferred.
- Strong communication and interpersonal skills.
- Able to work a rotating schedule, including evenings, weekends and holidays.
- Valid driver's license required.
**Benefits:** Braum's offers a comprehensive benefits package, including medical, dental and vision insurance, 401(k) retirement planning and paid time off.
