What are the responsibilities and job description for the Retail Store Operations Manager position at Braum's Ice Cream & Dairy Store?
Company Overview:
Braum's is a renowned leader in the food service industry, dedicated to providing exceptional customer experiences and maximizing sales. Our team of leaders executes the company's brand strategy, promoting its vision, mission, and values to achieve this goal.
Job Description:
- We are seeking a General Manager with 3-5 years of experience in running, managing, and leading a retail store unit.
- The successful candidate will oversee daily operations, monitor inventory and supply levels, kitchen equipment, safety, and cleanliness as needed.
- This role involves ensuring that Braum's store policies and practices are implemented and followed accordingly.
- The General Manager will teach, coach, and provide leadership to store crew members to ensure unit goals are achieved.
- They will also provide an enhanced customer-centric culture with consistent guest service and food quality.
Required Skills and Qualifications:
- Customer focus with high standards for integrity
- Positive approach to training, developing, and interacting with all levels of the store team
- Able to build a successful team by creating an environment of trust
- Ability to adapt to customer and employee needs, as well as store environment conditions
- Effective communication skills with the leadership team
- Able to identify the most effective team alignment to enhance performance
- Follow-up and follow-through discipline
- Initiate action and achieve goals
- Organized, detailed, and able to follow practices/procedures
- Able to review, understand, and analyze reporting results
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- 401k retirement planning with company match
- Short-Term Disability insurance
- Paid vacations
- Product discounts
