What are the responsibilities and job description for the Customer Service Manager position at Braum's?
Job Overview
As a Customer Service Manager at Braum's, you will be responsible for executing the company's brand strategy and promoting its vision, mission, and values. This role involves strengthening the team's contribution toward unit goals by recognizing the importance of our people.
Key Responsibilities:
Requirements
To succeed in this role, you must possess excellent communication skills, have a strong work ethic with high standards for integrity, and demonstrate a positive approach to training, developing, and interacting with all team members. You should also be able to build a successful team by creating an environment of trust, adapt to customer and employee needs, and effectively communicate with the leadership team. Additionally, you should be organized, detailed, and able to follow practices and procedures.
Braum's offers a competitive salary of $15.50 - $16.00 per hour, which translates to an annual income of $38,500 - $42,000. You will also receive excellent benefits, including medical insurance, dental insurance, vision insurance, 401k retirement planning with company match, short-term disability insurance, paid vacations, and product discounts.
As a Customer Service Manager at Braum's, you will be responsible for executing the company's brand strategy and promoting its vision, mission, and values. This role involves strengthening the team's contribution toward unit goals by recognizing the importance of our people.
Key Responsibilities:
- Teach, coach, and provide leadership to the store crew members.
- Maximize store sales through customer satisfaction and food quality.
- Oversee shift operations of Braum's food service function, grocery market, and fountain sales.
Requirements
To succeed in this role, you must possess excellent communication skills, have a strong work ethic with high standards for integrity, and demonstrate a positive approach to training, developing, and interacting with all team members. You should also be able to build a successful team by creating an environment of trust, adapt to customer and employee needs, and effectively communicate with the leadership team. Additionally, you should be organized, detailed, and able to follow practices and procedures.
Braum's offers a competitive salary of $15.50 - $16.00 per hour, which translates to an annual income of $38,500 - $42,000. You will also receive excellent benefits, including medical insurance, dental insurance, vision insurance, 401k retirement planning with company match, short-term disability insurance, paid vacations, and product discounts.
Salary : $38,500 - $42,000
