What are the responsibilities and job description for the Medical Receptionist position at Braun Eyecare?
About Us:
We are a busy multi-doctor private practice looking for a friendly, enthusiastic, and professional receptionist to join our team. This is an exciting opportunity for someone who enjoys working with people and thrives in a dynamic, fast-paced environment. As the first point of contact for our patients, you'll play a key role in creating a positive and welcoming experience.
Job Description:
As a Front Desk Receptionist, you'll be responsible for managing the front desk and providing exceptional customer service. You will be the first face our patients see, so a friendly, approachable demeanor is essential. We are looking for someone who is detail-oriented, has strong communication skills, and is capable of juggling multiple tasks in a busy environment. Bilingual (Spanish) candidates are encouraged to apply!
Key Responsibilities:
- Greet patients with a friendly smile and provide excellent customer service.
- Schedule appointments both in person and over the phone.
- Verify insurance information daily to ensure accuracy.
- Send appointment reminders to patients daily.
- Post payments for glasses, contact lenses, and other services.
- Answer and manage a multi-line phone system, ensuring calls are answered promptly and professionally.
- Triage calls and appropriately schedule patients for emergencies, as well as routine appointments.
- Pay close attention to detail when entering patient information to avoid billing issues later.
- Maintain a clean and organized front desk area.
Requirements:
- Excellent communication and interpersonal skills.
- Friendly, enthusiastic, and professional attitude.
- Ability to multi-task and handle a variety of tasks in a fast-paced environment.
- Strong attention to detail to ensure accurate patient records and billing.
- Must have a strong work ethic and be punctual.
- Bilingual (Spanish) is highly preferred but not required.
- Previous experience in a receptionist or customer service role is a plus
Please Note:
Punctuality and reliability are crucial for this role, as attendance and attention to detail directly affect the success of our practice. As such, tardiness or absenteeism will not be tolerated. We are looking for someone who is ready to contribute, work hard, and make a positive impression with each patient interaction.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Parental leave
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $12 - $14
