Demo

Information Technology Specialist

Bravo Consulting Group
Washington, DC Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/15/2025

Job Description

Are you passionate about technology and ensuring systems run smoothly to support mission-critical processes? Bravo Consulting Group is seeking an Information Technology Specialist to provide technical expertise in the implementation and maintenance of Enterprise Records Management (ERM) solutions. In this role, you’ll play a crucial part in ensuring operational efficiency, resolving technical issues, and safeguarding IT infrastructure to support Records and Information Management (RIM) processes.

Job Description

As an Information Technology Specialist , you’ll ensure the seamless operation of ERM solutions by providing hands-on technical support, resolving technical issues, and optimizing IT infrastructure. You’ll collaborate with teams to safeguard sensitive information, ensure compliance, and implement solutions that enhance scalability and reliability. This role is ideal for someone who thrives on problem-solving and has a strong commitment to delivering high-quality technical support.

Required Skills

Key Responsibilities

  • Technical Support : Provide technical assistance for the implementation and maintenance of ERM solutions, ensuring smooth operations and addressing user needs.
  • Issue Resolution : Promptly identify and resolve technical issues to minimize disruptions to RIM processes.
  • Infrastructure Optimization : Maintain and optimize IT infrastructure supporting RIM, ensuring scalability, reliability, and performance.
  • Compliance and Security : Ensure that ERM solutions and related IT components meet security and compliance requirements, safeguarding sensitive information.
  • Preventive Measures : Implement measures to protect IT systems and data from potential threats or vulnerabilities.

Required Qualifications

  • Educational Background : Bachelor’s degree in Computer Science, Engineering, Management Information Systems (MIS), or equivalent.
  • Experience : 5 years in IT support, with a focus on RIM projects and expertise in implementing Microsoft Purview / Records Management.
  • Technical Proficiency : Strong understanding of IT infrastructure and the ability to manage systems supporting RIM processes.
  • Additional Details

    Why Join Bravo?

    At Bravo Consulting Group, we foster Kind Leadership , empowering our team members to grow while making a positive impact. As a Junior Microsoft 365 Engineer, you will play a vital role in transforming the way organizations manage their Microsoft 365 environments. Your work will directly contribute to seamless migrations, ensuring data security and integrity while minimizing disruptions for end users.

    Here’s why you’ll love working with us :

  • Growth Opportunities : We’re committed to your professional development through training, mentorship, and hands-on experience. You’ll have the chance to deepen your technical skills and advance your career.
  • Tangible Impact : The solutions you design and implement will directly influence the success of our clients, making a meaningful difference in their operations.
  • Collaborative Culture : Our team thrives on open communication and mutual support, ensuring everyone succeeds together.
  • Exciting Challenges : Work with cutting-edge Microsoft 365 technologies and tackle impactful projects that will enhance your expertise.
  • Values-Driven Leadership : Join a company that values kindness, innovation, and talent development, and become part of a team that truly makes a difference.
  • About Bravo Consulting Group

    Bravo Consulting Group is a global leader in Microsoft technology consulting, specializing in simplifying how clients create, share, and secure intelligent information. For nearly two decades, we’ve empowered organizations across federal, state, local, and commercial sectors with innovative solutions.

    Our commitment to Kind Leadership and Impactful Innovation defines who we are. We believe in developing talented individuals and creating a culture where collaboration drives results. Join us and become part of a team that’s not only transforming businesses but also uplifting those around us.

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