Office Manager

About Bravo! Vail  

The Bravo! Vail Music Festival is one of the world’s premier classical music festivals and serves the local community all year through robust music education programs. The summer festival features four resident orchestras, a wide variety of chamber music concerts, and dozens of free concerts and events through the Vail Valley.  

Our Mission 

Bravo! Vail presents extraordinary music, accessible to all.  We provide extensive music education throughout our community, connect musicians and listeners, and celebrate the evolving world of classical music. 

Our Vision:   

Enriching lives through the joy and power of music. 

Our Values:  

Artistic passion and dedication to quality.  

Making music education accessible.  

Collaboration and connection based in integrity and respect.  

Ensuring the success and legacy of our Festival 

Bravo! Vail’s administration is made up of collaborative, energetic, and inspired individuals who believe in Bravo! Vail’s mission and are proud of its impact on our local community. Workflows vary throughout the year, with the summer festival bringing a high-level of intensity and excitement. Whether working independently or as a team, Bravo! Vail staff embrace our core values, pursue excellence, and uplift one another to achieve success.

Position Summary:  

The Office Manager plays a key role in Bravo! Vail’s organizational functions. This person manages all office operations and provides critical support to all departments. This is a full-time year-round, in person position.   

Essential Functions: 

General Customer Service/Front Desk  

· Greets and assists guests at front desk

· Assists all office visitors including providing information, taking ticket orders, and assisting with other transactions

· Answers all incoming calls; manages all of Bravo! Vails’s communal email accounts, and responds to all modes of communications in a timely, helpful and professional manner

· Is knowledgeable about Festival schedule, programs, and events

General Office Management  

· Responsible for maintaining the overall neatness and order of the office, including ensuring common areas are consistently clean, neat, and tidy. Other duties include, but are not limited to:  

o Keeping conference room in order, including setting/clearing according to meeting needs

o Taking out recycling, trash and compost

o Maintaining kitchen – daily tidiness, stocking/restocking of snacks, coffee/tea

o Organizing/maintaining tidiness of community workspaces

o Organizing/maintaining/restocking communal storage supply areas

o Restocking bathroom supplies

· Coordinating and performing office maintenance as needed with vendors

· Open and close the office daily (lock/unlock doors, check lights, etc.)

· Management/distribution of incoming and returned mail

· Assists with in-office bulk mailings (printing, assembly)

· Monitors, orders and restocks all office supplies

· Manages/maintains postage meter and copiers

· Participates in onboarding process of new staff members including training

Finance Department Assistance

· Assists with managing and processing Accounts Payable

· Creates, maintains, and updates vendor profiles in accounting system

· Assists with processing invoices

· Processes and sends checks/payments in a timely manner

· Logs checks and makes bank deposits

· Assists with ad hoc requests as needed

  Human Resources Assistance   

· Assists with general HR processing 

· Assists with coordination of internal events and staff functions

· Supports intern management  

· Assists with ad hoc requests as needed

Box Office Assistance  

· Assists Box Office with in-person and phone ticket orders as needed

· Assist with the printing and mailing of tickets and passes    

Skills and Experience:  

· A minimum of 2 years of professional experience in customer service and/or office management, with a proven track record of providing exceptional service and support. 

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook is essential. Strong computer skills are a must. 

· Experience with CRM databases is highly preferred, with a focus on maintaining accurate records and facilitating effective communication. 

· Exceptional verbal and written communication skills; bilingual proficiency in English and Spanish is preferred to enhance our ability to serve a diverse community. 

· Attention to detail, consistently delivering high-quality work, and meeting or exceeding expectations. 

· A proactive, energetic, and adaptable team player who excels in a collaborative work environment, bringing organization and flexibility to every task. 

· A trustworthy and resourceful professional with a positive attitude, demonstrating excellent judgment in all situations. 

· Superior organizational skills, capable of managing multiple priorities efficiently and ensuring deadlines are consistently met. 

· A commitment to maintaining a professional office environment, upholding decorum, and displaying exceptional office etiquette at all times. 

· Authorization to work in the United States is a requirement for this position. 

Compensation:  

Hourly $25 - $30  

Benefits:   

· Group insurance (medical, dental, vision, life)   

· Health incentive   

· Paid holidays, personal/medical, and vacation  

· Company matching retirement contribution  

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws.  

How to Apply:  

Email resume, cover letter, and writing sample to jobs@bravovail.org with subject line: Office Manager Position

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person

Salary : $25 - $30