What are the responsibilities and job description for the Desktop Support Technician (Executive Support) -MUST BE LOCAL TO Dallas, TX position at BravoTECH?
This role does NOT Accept c2c candidates or candidates that need sponsorship now or in the future. Meaning no h1b/cpt/opt nor reverse referral
**Please NOTE: The main reason our consultants love it at this company (even with the onsite requirement) is they are given opportunities to learn new skills and really grow in their career. It’s not for everybody – but for those wanting work stability and career growth – it’s perfect.
Person MUST sit in office, 5 days , which is Downtown Dallas / Fountain Place Building. 75202
Parking is company paid.
This is long-term contract (great job stability)
Great environment/growing team with lots of opps for growth!
IT Executive Support Specialist
Looking for an IT Support Specialist that has the normal background plus Executive Support experience.
Person must be a rockstar with excellent people skills!!! White/glove or executive experience desired!
Need some experience with MacOS
JD
Executive Desktop Support
This Desktop Support Tech must have excellent communication, patience, and eagerness to follow issues through to completion!
Will be interfacing with executive team as well as corporate HR and finance teams, along with limited other departments housed in the Dallas HQ.
- Excellent, clear communicator
- Customer-centric attitude and willingness to resolve issues cradle-to-grave
- Experience with high-priority, VIP-heavy support environment; prioritization; patience
- Experience with both common Windows and MacOS platforms
- Basic to intermediate knowledge of TCP/IP, Windows, and MacOS networking stacks
- Office 365 support experience
- Windows/MacOS/mobile printer support experience
- On-boarding/Off-boarding users experience, including focus on positive first IT interaction for new hires
- Conference room technology support – screen sharing, videoconferencing, telephony
- Remote troubleshooting and issue escalation
- Local technology stock management – ensuring equipment is on hand, shipping nationally when required
- A plus: Experience with AD integration of Windows and MacOS as well as Azure AD
