What are the responsibilities and job description for the Technical Service Representative position at BravoTECH?
About the Position
BravoTECH is seeking a Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for providing technical support and assistance to customers and internal stakeholders.
Key Responsibilities:
- Provide technical support and assistance to customers via phone, email, and in-person
- Assist with troubleshooting and resolving technical issues
- Develop and maintain strong relationships with customers and internal stakeholders
- Stay up-to-date on product knowledge and industry developments
Requirements:
- Bachelor's degree in a relevant field (e.g. mechanical engineering, electrical engineering)
- 2 years of experience in technical service and support
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
What We Offer:
- A competitive salary and benefits package
- Ongoing training and professional development opportunities
- A collaborative and dynamic work environment
