What are the responsibilities and job description for the Service Engineer/Technician position at Bray Controls?
If you have technical skills and an excellent customer service mentality, then the Bray Commercial Field Engineer position is perfect for you at Bray International.
This technician will support our sales team, distributors and end-users of our products with technical questions and processing RMA returns related to the use of our products.
You will work directly with our Warranty division and have a major impact on our customers and the relationship we maintain with them.
The Bray Commercial Service Engineer will report directly to the BCD Operations Manager. What We Offer :
- Competitive Pay Plans
- Comprehensive Benefits : Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including :
- Medical, dental, vision, and life insurance
- Paid holidays and vacation
- 401(k) plan with matching contributions Healthy Work Environment : We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees. Career Growth : We are committed to your professional development, offering numerous opportunities for advancement within the organization. An Exceptional Company Culture : Bray is a Family-owned and operated business with over 30 Years of Engineered Excellence Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions! Job Responsibilities :
- Provide technical support to Bray employees, distributors, and customers through email, calls, messages, and visits
- Assist the Quality / RMA Department with technical troubleshooting, emails, and documents
- Create, update, and train production work procedures for the valve / actuator assembly process
- Create and update technical marketing / published product offering documents
- On occasion, travel to customer facilities to provide troubleshooting and repair Ideal Experience / Minimum Qualifications :
- Generically, all areas described above in Job Responsibilities
- Electrical, pneumatic, and mechanical technical support
- Butterfly, ball, globe, pressure independent control valves
- Electric motor and pneumatic piston / diaphragm actuators
- Electrical control systems like PLC, BMS, Arduino and RaspberryPI
- Electrical multimeter, signal generator, and power supply
- Ethernet, Bacnet, and Modbus networks
- Computer skills : MS Office applications (Excel, Word, Outlook), 2D AutoCAD, 3D modeling software and other applicable software
- Able to Lift 50 Lbs.
or less periodically
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c)
