What are the responsibilities and job description for the Technical Inside Sales Representative position at Bray Controls?
Technical Inside Sales Representative Location : Onsite – 5 days a week in Sewell, NJ Company : Flow Control, Inc.
A Division of Bray Sales, Inc.) About Us : Flow Control, Inc.
is a leading distributor of industrial valves and automation products in the region.
We are recognized for our top-quality products and exceptional service.
We are currently seeking a dedicated and competitive Inside Sales Representative to join our dynamic team in Sewell, NJ. Job Overview : The Technical Inside Sales Representative will play a crucial role in our sales team by determining customer requirements, recommending products, and ensuring high levels of customer satisfaction.
This role is ideal for someone who thrives in a fast-paced environment and possesses strong technical and customer service skills. Primary Responsibilities :
- Assess customer needs to recommend suitable products and solutions.
- Suggest alternative products based on cost, availability, or specifications.
- Accurately process orders, quotes, purchase orders, and returns.
- Proactively identify additional items needed by customers to enhance satisfaction and increase profitability.
- Educate customers on product features and benefits to boost sales and satisfaction.
- Develop accounts by analyzing buying history, suggesting related products, and explaining technical features.
- Stay updated on product knowledge through studying new descriptions, attending training, and reading industry publications.
- Obtain and relay accurate information regarding shipment dates and expected deliveries.
- Monitor and expedite scheduled shipments to ensure timely delivery.
- Manage time effectively, meet personal goals, and collaborate with team members.
- Contribute to department and organizational goals by taking ownership of new requests and seeking ways to add value.
- Adhere to company policies and procedures.
- Maintain a professional image at all times.
- Perform other duties as assigned. Requirements :
- 2 to 5 years of successful inside sales or customer service experience in an industrial environment, preferably in the fluid flow industry, and experience in quarter-turn devices.
- High School Diploma or GED required at minimum.
Bachelor's degree or equivalent relevant education and experience preferred.
Joining our team means becoming part of a company that values excellence, integrity, and collaboration. What We Offer :
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c)
