What are the responsibilities and job description for the Field Service Engineer/Technician position at Bray Intl Brand?
If you have technical skills and an excellent customer service mentality, then the Bray Commercial Field Engineer position is perfect for you at Bray International. This technician will support our sales team, distributors and end-users of our products with technical questions and processing RMA returns related to the use of our products. You will work directly with our Warranty division and have a major impact on our customers and the relationship we maintain with them. The Bray Commercial Field Engineer will report directly to the BCD Operations Manager.
What We Offer:
- Competitive Pay Plans
- Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
- Medical, dental, vision, and life insurance
- Paid holidays and vacation
- 401(k) plan with matching contributions
- Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
- Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
- An Exceptional Company Culture: Bray is a Family-owned and operated business with over 30 Years of Engineered Excellence
Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!
Job Responsibilities:
- Travel to customer facilities to provide troubleshooting and repair
- Provide technical support to Bray employees, distributors, and customers
- Assist the Quality/RMA Department with technical troubleshooting, emails, and documents
- Create and update technical marketing/published product offering documents
Ideal Experience/Minimum Qualifications:
- Generically, all areas described above in Job Responsibilities
- Electrical, pneumatic, and mechanical technical support
- Butterfly, ball, globe, pressure independent control valves
- Electric motor and pneumatic piston/diaphragm actuators
- Electrical control systems like PLC, BMS, Arduino and RaspberryPI
- Electrical multimeter, signal generator, and power supply
- Ethernet, BACnet, and Modbus networks
- Computer skills: MS Office applications (Excel, Word, Outlook), 2D AutoCAD, 3D modeling software and other applicable software
- Able to Lift 50 Lbs. or less periodically
- Must have a valid driver’s license
- Permanent work authorization for the USA REQUIRED
Competencies:
- Must be self-motivated and have a willingness to grow their knowledge with Bray Commercial products, their functionality, and use
- Excellent oral and written communication skills
- High-energy, flexible, self-starter, hands-on, comfortable working individually and in a team environment to reach goals.
- Strong attention to detail
- Able to adapt to new situations
