What are the responsibilities and job description for the Customer Support Rep in Training - START ASAP - NO REMOTE WORK position at Braytech Llc?
BrayTech is looking for a friendly, outgoing, fun, team oriented individual to join our team as an Entry Level Customer Support Agent trainee to join our team! All training provided in house! We encourage everyone to apply, no to little experience is okay! If you are willing to learn, we are willing to teach!!
Support Agents are the voice and spirit of our clients and are one of the most valued positions in our company. We provide a supportive & fun environment to learn the basics of client knowledge, company policies, communication skills, marketing presentations, customer service, business strategy and more.Responsible for providing excellent customer service representing our company and our clients with the highest degree of professionalism, courtesy, and integrity in all interactions!
WE DO NOT OFFER REMOTE POSITIONS
Job Responsibilities
· Update existing accounts/new customer account set up
· Assist with customer inquiries & proper follow-up
· Inform customer of deals and promotions via the clients' portfolio
· Analyze customer needs and provide appropriate solutions
· Learn business terminology to perform marketing presentations
It is our priority to provide a positive, energetic work environment. In return we provide
one-on-one mentoring, free business courses, management training programs,
networking events, and opportunities for travel!
Requirements
· Ability to work in a fast-paced environment and collaborate effectively as a team
· Top-notch communication at all levels with internal/external clients
· Able to use tablet/pertaining applications
· A positive attitude with good organizational, presentation and interpersonal skills
If you are a motivated individual with a passion for providing exceptional
customer service, we would love to hear from you! Feel free to reach out to HR and
someone from our team will respond promptly!
Join our team as a Customer Representative and make a difference in the lives of our
valued customers!