What are the responsibilities and job description for the Salon Receptionist position at Brazilian Court Salon?
Overview
We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for the beauty industry. As a Salon Receptionist, you will play a crucial role in managing appointments, handling transactions, and supporting our stylists in delivering outstanding service.
Duties
- Greet clients warmly upon arrival and provide them with necessary information about services offered.
- Manage the appointment booking system, ensuring efficient scheduling and minimizing wait times.
- Handle cash transactions accurately, including cash register operations and cash handling procedures.
- Assist with retail sales by promoting products and services, utilizing upselling techniques to enhance client experience.
- Maintain an organized reception area, ensuring it is clean and inviting at all times.
- Communicate effectively with clients regarding their needs and preferences while providing excellent customer service.
- Support stylists by coordinating client flow and assisting with any administrative tasks as needed.
- Monitor inventory levels of retail products and assist in ordering supplies when necessary.
- Supervise junior staff or trainees as required to ensure smooth operations within the salon.
Qualifications
- Previous experience in a customer service role is preferred; experience in a salon or beauty environment is a plus.
- Strong communication skills with the ability to engage positively with clients and team members.
- Proficient in cash handling and familiar with POS systems; knowledge of retail math is beneficial.
- Sales experience with an emphasis on retail sales and upselling techniques is highly desirable.
- Ability to multitask effectively while maintaining attention to detail in a fast-paced environment.
- A passion for the beauty industry and commitment to providing exceptional service to clients.
- Basic supervisory skills are advantageous for overseeing junior staff when necessary.
Join our team as a Salon Receptionist where your skills will contribute significantly to creating an enjoyable experience for our clients!
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $19 - $20
