ImmTrac Outreach Specialist

Under general supervision, administers the County’s immunization (ImmTrac2) program. This work includes office, computer and clerically based duties, phone and email contact with clients, meeting with and training providers, and conducting public outreach parents and students.

This is an essential duty position in relation to a designated Public Health Emergency and local disasters. During public health emergencies and local disasters, this position will be required to take on additional tasks and work additional hours to meet the needs of the community as it relates to the Health Department. In the event of a public health emergency, you shall report to work if ordered to do so by either of the following officials or positions: (1) District Attorney’s Office (Civil Division), (2) County Judge/Emergency Management Coordinator, (3) Commissioners’ Court liaison or a member of Commissioners’ Court, (4) Director of Public Health Services, or (5) PHEP Program Manager.

This is not a remote work position. Daily in-office attendance is required 8 am – 5 pm, Monday – Friday. Some week-end and evening work is required. Exceptions: The work performed outside normal business hours (evenings and/or weekends) can or may be remote work; and during a public health emergency or local disaster, remote work could be required.  

ESSENTIAL FUNCTIONS

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills.  This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required.  Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. The job description does not constitute an employment agreement and is subject to change at any time by the employer.  

Essential duties and responsibilities may include, but are not limited to, the following:

• Promotes ImmTrac2 registry to adults and parents, educating them on the importance of consenting and having all immunizations recorded in ImmTrac2.

• Performs mailings based on the ImmTrac2 client list.
• Responds to phone calls for information or questions.
• Updates shot records in ImmTrac2; faxes information to day care providers. 
• Identifies and locates individuals with incomplete immunization histories.
• Conducts outreach and follow-up from the last provider of record.

• Networks with providers to complete immunization records.
• Presents ImmTrac2 information to providers, schools, daycare facilities, and other community groups.
• Provides training, education and technical assistance to registered/new users such as searching the registry, reporting to the registry, conducting reminder and recall activities and update providers on enhancements and new features for ImmTrac2.
• Conducts Quality Improvement Assessments and follow-ups with providers.
• Downloads and reviews scheduled reports from ImmTrac2 (monthly); 18-year-old target client report, IPO client listing report, Provider Activity Report (PAR) and the Consent Acceptance Rate Evaluation Report (CARE).
• Conducts required outreach activities, including those focused on 18-year-olds in high school or college to increase consent rate and understanding the ImmTrac2 registry for all age groups.

• Performs data entry into an automated records system; verifies and updates client demographic information and immunization histories.

• Coordinates health fairs to promote the ImmTrac2 program; occasionally requires working after-hours or on weekends.

• Tracks outreach activities, education provided as required for quarterly reports.
• Identifies, recruits and trains new ImmTrac registry users.

• Attends and participates in meetings and conferences as required.  

• Performs other duties as assigned by supervisor.

• During public health emergencies (and local disasters), will be required to take on additional tasks and work additional hours to meet the needs of the community as it relates to the Health Department.

Note:  The duties listed are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position and is assigned by the supervisor.  

MINIMUM QUALIFICATIONS

Education, Experience and Training Guidelines:

High school diploma or equivalent required, some college preferred; AND one-year experience in a healthcare setting; OR an equivalent combination of education, training and experience as determined by Human Resources. 

Knowledge or the ability to quickly learn:

• Applicable local, state and Federal statutes, rules, codes and regulations governing ImmTrac program operations.
• Immunization program criteria.
• Records management.
• Department policies, procedures and regulations covering specific areas of assignment. 
• Principles and practices of project management.

Skill in:

• Communicating effectively, both orally and in writing. Communicating successfully with individuals, and the general public in health fair settings
• Establishing and maintaining cooperative working relationships with managers, supervisors, employees, external public agencies and organizations, vaccine providers, clients and the general public. 
• Using initiative, discretion and decision making within established procedures, guidelines and rules.
• Defining problems, collecting data, establishing facts and drawing valid conclusions.
• Providing effective customer service.
• Operating a personal computer and various software applications.

LICENSE & CERTIFICATION REQUIREMENTS:

WORKING ENVIRONMENT & PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work of this job is typically performed in an office work environment similar to that of a traditional medical office or medical clinic environment (health department office) and also involves field work outside the office which may be noisy and which may involve biohazards. Exposure to communicable diseases is possible.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the non-essential functions. While performing the duties of this job, May be required to lift and carry items weighing up to 25 pounds. Exposure to communicable diseases is possible. While performing the duties of this job, the employee is regularly required to talk or hear.   The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Supplemental Information

SAFETY RECOMMENDATIONS/REQUIREMENTS

The incumbent in this job must be knowledgeable about and follow the County's safety policies and procedures. Ask supervisor for details. Proper precautions and following road safety laws are required at all times while driving.

DRUG/ALCOHOL POLICY  Drug/Alcohol policy applies to this job: Pre-employment drug/alcohol testing required. 

Brazoria County is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, national origin, disability, age, or any other protected class. All employment is decided on the basis of qualifications, merit and business need.

Salary : $16 - $19