Intake Officer/Juvenile Probation Officer

The intake officer reports directly to the court unit supervisor, in his/her absence reports to the assistant unit supervisor and ultimately to the chief juvenile probation officer. The intake officer supervises a caseload of juveniles referred by police agencies, and pending court action or other lesser action deemed appropriate by the juvenile probation department and/or the district attorney, investigates the juvenile’s family environment and makes appropriate recommendations to the courts for case disposition by performing the following duties. 

Shift: 8am - 5pm, M-F and additional hours as required 
ESSENTIAL DUTIES: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

Regular attendance is required;

Available to respond to the department in times of catastrophe/ natural disaster; 

Maintains regular caseload consisting of cases pending court action; 

Works directly with the courts in processing juvenile offenders; 

Meets with families and the juvenile offender to gain information pertinent to the dispositional recommendation by juvenile department to the courts; 

Generates comprehensive well written court reports and detention hearing documents to the juvenile judge; 

Meets with any incarcerated offender on daily basis; 

Serves court summons and directives; 

Supervises community service restitution; 

Coordinates with courts regarding any pending court action or detention hearings; Intake Juvenile Probation Officer – Juvenile Probation (cjw) 2 Participates in the on call schedule and fulfills associated duties; 

Maintains monthly activity log; 

Enters and utilizes the juvenile case management system, risk assessment software, criminal justice information system data related to dispositions etc; 

Assists in transporting juveniles to court, detention hearings, placements, etc; 

Interacts with outside agencies that may have referrals on juveniles referred to us such as DFPS, Police Agencies, Counseling etc; 
Maintains 70 hours biannually of approved training to maintain juvenile probation officer certification; 

Performs other duties as assigned. 

SUPERVISORY RESPONSIBILITIES:
This is not a supervisory job.
QUALIFICATIONS: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the non-essential functions. 

EDUCATION and/or EXPERIENCE:

Required:
- Bachelor’s degree in criminal justice, sociology, psychology or a behavioral science;
- Minimum of 1 year experience as a certified juvenile probation/supervision officer; or,
- 1500 documented hours working in a social services and casework related field over the course of 12 months; 

Preferred:
- Master’s Degree in a social service area with 1 year experience as a certified juvenile probation officer. 

LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; and ability to write reports, business correspondence, and procedure manuals; and ability to effectively present information and respond to questions from groups of managers, attorneys, judges, customers, and the general public. 

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; and ability to compute rate, ratio, and percent.

REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions; and ability to interpret an extensive variety of information and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS:
Valid Texas Driver’s License and proof of liability coverage. 


OTHER KNOWLEDGE, SKILLS AND ABILITIES: 
Possess good problem solving skills, have the ability to work effectively with people, and be prepared to deal with crisis situations. Possess the ability to work effectively with children and their parents, and a desire to affect positive change within the child and family structure; Possess good organizational skills and ability to perform multiple tasks simultaneously and prioritize key tasks; Ability to attain and remain proficient in the use of department used computer or technology systems; Positive customer service attitude and people skills; Experience with phone systems and computers with knowledge of current word processing and excel type computer programs; Ability to represent the department in a professional manner; Ability to perform in a mentally and physically demanding working environment; Required: Clean criminal history.

PHYSICAL DEMANDS: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the non-essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stoop, kneel, crouch, crawl, stand, walk, sit, and reach with hands and arms. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

Ability to become trained in restraint techniques which involve flexibility (ex: ability to bend at the knees and waist, ability to bend elbows and other joints); and ability to place full body weight and weight of another on knees (into a kneeling position) and ability to take a deep step back, ability to twist body at torso; and ability to put body weight on one elbow and both knees at the same time; and ability to move suddenly and quickly; and ability to assist others in a restraint. May be required to lift and or move items weighing up to 25 pounds.

WORK ENVIRONMENT: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the non-essential functions. This job takes place in a private office in a large county juvenile facility and in a juvenile detention center at various times. The noise level in the work environment is usually moderate, but may be loud and unpredictable when around unruly juveniles. 

SAFETY RECOMMENDATIONS/REQUIREMENTS: 
The incumbent in this job must be knowledgeable about and follow the County's safety policies and procedures; and ask supervisor for details; and proper precautions and following road safety laws are required at all times while driving. 

DRUG/ALCOHOL POLICY:
Drug/Alcohol policy applies to this job; and pre-employment drug/alcohol testing required.

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified

Salary : $25 - $30