WIC/CA/Site Supervisor

Under limited supervision, supervises the daily activities of staff involved in the operations of the County’s Women, Infants and Children (WIC) program clinic.

ESSENTIAL FUNCTIONS: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills.   This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required.  Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Upholds WIC State and Local Agency policy. 
• Provides outstanding customer service with a proactive and solution-focused approach. 
• Demonstrates strong teamwork skills to complete tasks thoroughly and effectively.
• Certifies applicant eligibility according to WIC policies.
• Provides nutrition education to participants by individual counseling.
• May facilitate group classes or nutrition sessions to the different participant categories. 
• Determines approval for non-contract or special formula issuance; obtains additional approval as needed.
• Prepares reports for the WIC Director as requested.
• Performs the work of WIC Clerk as necessary. Including but not limited to, obtaining anthropometrics, checking iron by measuring hemoglobin, and gathering eligibility information. 
• Participates in clinic quality management activities.
• Promotes breastfeeding to clients.  May issue breast pumps and assist clients with breastfeeding concerns. 
• May serve as the Infection Control Designee, Quality Management committee member, or another other coordinator position as instructed by state policy. 
• Attends and participates in meetings and conferences as required.
• Demonstrates a commitment to continuous learning through participation in trainings and conferences. 
• Participates in agency outreach as required.  May work weekends.

Education, Experience and Training Guidelines:

Eligible as a Certifying Authority, per WIC policy: Registered or licensed Dietitian, Degreed Nutritionist, Registered Nurse or Licensed Vocational Nurse, Associates Degree in Health or Nutrition related field with adequate science and nutrition courses,  including one year of supervisory or management experience in nutrition program services; OR an equivalent combination of education, training and experience as determined by Human Resources.   

Knowledge of:

• Applicable local, state and Federal statutes, rules, codes and regulations governing WIC program operations.
• Clinical nutrition knowledge.
• Department policies, procedures and regulations covering specific areas of assignment.
• Principles and practices of effective employee supervision.

Skill in:

• Bilingual preferred.
• Supervising the work of others.
• Communicating effectively, both orally and in writing.
• Establishing and maintaining cooperative working relationships with managers, supervisors, employees, external public agencies and organizations, community organizations, physician’s offices, vendors, suppliers, program applicants and participants and the general public. 
• Using initiative, discretion and decision making within established procedures, guidelines and rules.
• Defining problems, collecting data, establishing facts and drawing valid conclusions.
• Building effective work teams and providing effective customer service.
• Operating a personal computer and various software applications.

LICENSE & CERTIFICATION REQUIREMENTS:

Degreed Nutritionist, Registered Nurse or Licensed Vocational Nurse. Or any other qualifications deemed appropriate as determined by Human Resources.

Valid Texas Driver’s License.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

Work is typically performed in an office work environment. May be required to lift and carry items weighing up to 25 pounds. Exposure to communicable diseases is possible. While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms.   Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Salary : $50,115