What are the responsibilities and job description for the Bi-Lingual (English/Spanish) Front Desk Receptionist/Intake Coordinator position at Brazos Place Behavioral Health Center?
- Answer and direct phone calls in a polite and friendly manner
- Register new patients and update existing patient demographics by collecting patient detailed information
- Schedule and confirm patient appointments, follow-ups, and procedures
- Process all administrative paperwork required for intake.
- Organize and maintain patient waiting areas as well as office files and records
- Assist patients with forms and paperwork, explaining procedures, and answering questions
- Communicate with other professionals and patients regarding appointments, cancellations, and rescheduling
- Ensure compliance with medical laws and regulations
- Order office supplies and maintain inventory
- Maintain patient confidentiality, following HIPAA guidelines
Typical end time:
- 5PM
Typical start time:
- 8AM
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at https://start.really.com/fair-chance)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- Open to applicants who do not have a college diploma
Work Remotely
- No
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Ability to Commute:
- Freeport, TX 77541 (Preferred)
Work Location: In person
Salary : $14