Network Administrator

Description

Role:

Responsible for ensuring the stable operation of the computer networks. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The person will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion and provide end user training where required. Perform assigned duties with general direction from manager. Participate on enhancements and project activities within the project lifecycle.

Essential Functions & Responsibilities include but are not limited to:

1. Recommends and administers network security through operating system controls and physical means.
2. Manages and administers NAS, SANs and other storage devices.
3. Maintains a set of application and networking tools for diagnostics and forensic purposes.
4. Lead network related projects through to completion
5. Create flowcharts, diagrams, and other documentation to clarify and clearly define processes and structure of network and information systems.
6. Provide technical support and systems administration for all local and remote servers.
7. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor and report to manager regularly on status.
8. Install, configure, maintain, administer and secure all servers, networking equipment, and VoIP equipment; ensures that backup copies of all files are routinely made and securely stored at separate location; maintains system documentation.
9. Installs, configures, and maintains network cabling and other networking equipment such as hubs, switches, and UPS.
10. Manage security solutions including firewall, and intrusion detection systems.
11. Provide technical support to end users, assisting with network access, and resolving connectivity problems (onsite and remote).
12. Assist with disaster recovery, vulnerability scans, penetration tests and audits and any actions needed to resolve findings.

Qualifications

Position Requirements:

• Required- Minimum three years of network administration experience.
• Required- Bachelor (4-year) degree, with a technical major, such as engineering or computer science or equivalent years of experience.
• Working knowledge of the following preferred: Azure, DefenseStorm, ConnectWise Automate, eSet, Auvik, EasyNAC, VMWare, Visio, Nessus, Cisco, Meraki, Velocloud, Microsoft 2019 Servers, Veeam, Zerto, VoIP, Virtual Networking, DHCP/DNS, Radius, VPN, Security Protocols, and LAN/WAN/SD-WAN
• Strong prioritizing, organizational and planning skills.
• Ability to analyze data for equitable resolutions.
• Proficient with problem solving and critical thinking skills.
• Ability to work regular full time hours.
• Ability to work on-site at designated location.
• Ability to communicate with courtesy, tact, and diplomacy and model exemplary member service.
• Maintain professional relationships with critical business partners.
• Proficiency in Microsoft Office software applications.
• Must be bondable

Ergonomic Considerations:

• Must be able to view a computer screen, use a keyboard to enter information, and manipulate a mouse.
• Job includes some repetitive hand/wrist motions.
• Ability to operate office machinery.
• Ability to lift up to 50 pounds.
• Ability to operate a motor vehicle for business related travel.
• Ability to talk and hear.
• Ability to stand, walk, bend, kneel, stoop, crouch and crawl.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

This job description is not a comprehensive list of all activities, duties, and responsibilities of the position. Such requirements may be expanded or otherwise changed at any time as indicated by the operational needs of the credit union. Employees may also be required to assist colleagues with their job responsibilities from time to time.