What are the responsibilities and job description for the Healthcare Front Desk Associate position at Brazosport Cardiology?
Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring smooth operations within our clinic and maintaining a welcoming environment for patients.
Duties
- Greet patients as they arrive at the clinic and assist with check-in procedures.
- Manage medical scheduling, ensuring appointments are booked efficiently and accurately.
- Handle incoming phone calls using multi-line phone systems, addressing inquiries and directing calls as necessary.
- Maintain and update medical records, ensuring confidentiality and compliance with regulations.
- Assist in the preparation of care plans by collecting necessary patient information.
- Coordinate with healthcare providers to facilitate patient care and follow-up appointments.
- Perform front desk duties, including filing, data entry, and managing office supplies.
- Support the overall operations of the clinic by collaborating with team members to improve patient experience.
Qualifications
- Proven experience in a customer service role, preferably in a healthcare setting such as a hospital or clinic.
- Proficiency in using computer systems for scheduling and record management.
- Familiarity with medical terminology and procedures is a plus.
- Strong communication skills, both verbal and written, with an emphasis on professionalism.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- A compassionate demeanor with a commitment to providing excellent patient care.
Join our team as a Medical Receptionist where you can make a difference in patients' lives while developing your career in the healthcare field!
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Bereavement leave
- Paid sick time
- Paid time off
- Retirement plan
Medical Specialty:
- Cardiology
Schedule:
- Monday to Friday
Ability to Commute:
- Lake Jackson, TX 77566 (Required)
Ability to Relocate:
- Lake Jackson, TX 77566: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19