What are the responsibilities and job description for the Trilingual Customer Care Associate position at Bread Financial Holdings, Inc.?
A company is looking for a Customer Care Trilingual Associate (English, French, Spanish).Key ResponsibilitiesProvide empathetic and accurate assistance to customers via inbound calls and emails, resolving inquiries effectivelyGuide customers through product usage and troubleshoot technical issues while tracking customer complaintsDevelop a deep understanding of the product to improve workflow and communication across departmentsRequired QualificationsHigh School Diploma or GED1 years of call center support experience or successful completion of departmental promotional criteriaAbility to pass a bilingual assessment in French and Spanish
