Appliance Sales Specialist

Essential Duties and Responsibilities

• Provide exceptional customer service to all customers
• Assist customers in finding and selecting products that meet their needs
• Educate customers on product features and benefits
• Manage the full sales cycle, from initial contact to closing the sale and post-purchase follow-up
• Accurately process sales transactions and maintain detailed records
• Ensure sales floor is organized, visually appealing, and well stocked. Collaborate with and support of your team members (internal & external)
• Consistently meet or exceed sales goals and performance metrics.
• • Other duties requested by your manager

Qualifications/Competencies

• Strong communication, customer service and interpersonal skills· Ability to be self-motivated and work well in a team environment
• Ability to thrive in a fast-paced environment while maintaining attention to detail
• Knowledge of retail math and ability to perform basic calculations
• Excellent problem-solving and negotiation skills

Education/Experience

• Bachelor’s degree in business and administration or equivalent experience
• Proven experience in retail sales, with at least 2 years of hands-on, full-cycle sales experience
• MS software package (word & excel)· Ability to learn EPass and transactional software

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to indoor, store temperatures. The employee occasionally works in fluctuating temperatures when assisting moving appliances.

The noise level in the work environment is usually moderate and typical of a retail environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must be capable of moving appliances up to 50 pounds with the appropriate assistance.
• Specific vision abilities required by this job include close vision, and the ability to adjust focus.
• While performing the duties of this job, the employee is frequently required to stand; sit; walk; use hands, handle, or lift; talk and hear.
• While this job description reflects the focus of the Sales Specialists role, these lists are not all inclusive of the responsibilities of a salesperson with Manny’s Appliances.