What are the responsibilities and job description for the Practice Leader position at Breakwater Oral Maxillofacial Surgery & Dental Implants?
Job Summary
The Practice Administrator will serve as a trusted leader in the practice, ensuring delivery of a quality patient experience and the achievement of productivity goals. This role oversees all aspects of the practice, including patient and referral experience, team member satisfaction, doctor satisfaction, and opportunities for improvement and growth.
Duties and Responsibilities
- Ensures a positive customer service experience for all patients.
- Maintains a safe and enjoyable workplace for team members.
- Hires and trains team members.
- Sets goals and objectives for the Practice.
- Monitors practice performance through tracking mechanisms, adjusting as needed.
- Monitors the environment and facilities, making improvements when needed.
- Ensures policies, protocols, procedures are being followed.
- Leads HR management to include scheduling, onboarding, terminations, and performance management.
- Engages in regular communication with team members and doctors.
- Leads change implementation.
- Trouble shoots issues as they occur, and proactively works to avoid issues.
