What are the responsibilities and job description for the Practice Leader position at Breakwater Oral Maxillofacial Surgery & Dental Implants?
Job Summary
The Practice Administrator will serve as a trusted leader in the practice, ensuring delivery of a quality patient experience and achievement of productivity goals. The ideal candidate will have five years of related experience and two or more years of supervisory experience.
Key Responsibilities
Requirements
The Practice Administrator will serve as a trusted leader in the practice, ensuring delivery of a quality patient experience and achievement of productivity goals. The ideal candidate will have five years of related experience and two or more years of supervisory experience.
Key Responsibilities
- Oversee all aspects of the practice, including patient and referral experience, team member satisfaction, doctor satisfaction, and opportunities for improvement and growth.
- Ensure a positive customer service experience for all patients.
- Maintain a safe and enjoyable workplace for team members.
- Hire and train team members.
- Set goals and objectives for the practice.
- Monitor practice performance through tracking mechanisms, adjusting as needed.
- Monitor the environment and facilities, making improvements when needed.
- Ensure policies, protocols, and procedures are being followed.
- Lead HR management to include scheduling, onboarding, terminations, and performance management.
- Engage in regular communication with team members and doctors.
- Lead change implementation.
- Troubleshoot issues as they occur, and proactively work to avoid issues.
Requirements
- Five years of related experience required.
- Two or more years of supervisory experience preferred.
- High school diploma or equivalent required.
- Bachelor's degree in a related field preferred.
