What are the responsibilities and job description for the Customer Experience Associate position at Breathe Easy Insurance Solutions Inc?
A company is looking for a Customer Experience Associate (Part Time) to deliver exceptional support to customers regarding ignition interlock devices.Key ResponsibilitiesManage a high volume of incoming customer interactions efficiently and professionallyQuickly identify, assess, and resolve customer needs to ensure a positive experienceProvide accurate information and process customer payments securely as neededRequired QualificationsHigh School diploma or GEDCustomer Service experienceAbility to pass training assessments and complete ongoing trainingStrong accountability and ability to work independentlyFlexible availability, including evenings and weekends