Arrival Inspector

* Looking for 2 individuals. 1 Full Time and 1 Temporary. Temporary could turn into a hired position if the individual works out well. Must have a car and valid drivers license.

Full time position will be: Tuesday through Saturday

Temporary: Sunday and Monday and potential multiple other days each week.

Job Title: Arrival Inspector

Exempt/Non-Exempt: Non-Exempt

POSITION SUMMARY

The Arrival Inspector will be responsible for maintaining vacation rental units. Including but not limited to housekeeping inspections, maintenance inspections, stocking amenities, and corresponding with maintenance or customer service when the unit is in need of attention.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets.
• Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for.
• Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc.).
• Conduct regular inspections, housekeeping and maintenance, prior to guest and owner arrivals.
• Resolve escalated guest and homeowner concerns by responding to emails, calls and tickets.
• Establish and maintain open, collaborative relationships with fellow regional team members and upper management team.
• Provide cross-coverage for your manager or peers when necessary.
• Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for.
• Identify and note any damage to homes. Create maintenance tickets as necessary.
• Manage, mentor, train, and support a small group of Housekeepers.
• Ensure the housekeeping staff follows through on assignments and provide guidance on work methods and routines such as follow the wall, standard unit of appearance, and reporting damage.
• Collect and remove trash and debris.
• Meet and maintain required housekeeping metrics.
• Attend all mandatory individual and team meetings.
• Replenish consumable items such as soaps and paper products.
• Other responsibilities as assigned.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Education and/or Experience

• Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
• Availability to work Sunday through Saturday, early mornings and evenings as needed.
• Professional in all forms of communications such as email, phone calls, video calls and texts
• Ability to work well under pressure in an agile, fast-paced environment
• Excellent time management skills with the ability to change activity frequently and cope with interruptions
• Highly responsive and reliable
• Strong attention to detail
• Ability to stand for extended periods of time, bend, stoop, squat, kneel, and lift over 30 pounds.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals. Ability to write correspondence. Ability to speak effectively before customers or employees of organizations.

Reasoning Ability

Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Compliance, Ethics and Professionalism

· Highly ethical and moral standards

· Adherence to compliance standards and policies

· Adherence to Employee/HR Manual and Company policies/procedures.

· Sensitivity with confidential information both business and guest information.

· Positive and professional attitude.

· Strong ability to work collaboratively with others in a team atmosphere.

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential functions.

· The employee is constantly required to talk and hear.

· The employee is constantly required to sit, with frequent walking and occasional standing.

· The employee is frequently required to use hands to finger, handle or feel objects.

· The employee must regularly lift and/or move up to 30 pounds.

· Specific vision abilities required include close vision, color vision, peripheral vision, and the ability to focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential functions.

· The work environment consists of moderate noise.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Job Types: Full-time, Temporary

Pay: $18.00 - $21.00 per hour

Expected hours: 32 – 42 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift
• Rotating shift

Ability to Commute:

• Destin, FL 32540 (Required)

Ability to Relocate:

• Destin, FL 32540: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $21