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Customer Relations Representative - State Farm Agent Team Member

Breck Honea - State Farm Agent
Montgomery, AL Full Time
POSTED ON 3/22/2025 CLOSED ON 4/17/2025

What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Breck Honea - State Farm Agent?

About our Agency

Since opening in 2005, our agency has grown into a strong team of 11, recently expanding our remodeled office to support our growth. We’re proud of our team culture and the ways we connect with each other and our community. From after-work dinners to our annual appreciation lunch for first responders and catered suite events at Montgomery Biscuits baseball games, we know how to celebrate together. Our Christmas party? It’s a must-attend with team recognition and a lively Dirty Santa game!

On the professional side, we offer both individual and team-based bonus plans, along with mentorship and collaborative selling opportunities. Our agency provides in-house marketing resources and a solid lead generation strategy to help you succeed. Every Thursday, our team participates in “Executive Leadership,” a time for collective growth through book studies and discussion. We’re dedicated to fostering leadership and development year-round, putting team members in opportunities to grow their skills and advance.

If you’re looking for a role that combines community involvement, team support, and a commitment to personal and professional growth, we’d love to hear from you!

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

  • Simple IRA
  • Salary plus commission / bonus
  • Health benefits
  • Paid time off (vacation and personal / sick days)
  • Flexible hours
  • Growth potential / Opportunity for advancement within my agency
  • Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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