What are the responsibilities and job description for the Mechanical Engineer - Customer Applications position at BRECOflex CO., L.L.C?
Mechanical Engineer - Customer Applications Engineer (CAE) ****Entry-Level & Experienced Professionals Welcome!****
Are you a problem-solver with a passion for engineering and customer support? Do you thrive in an environment where you can apply technical expertise to real-world applications? BRECOflex CO., L.L.C. is seeking a Customer Applications Engineer (CAE) to join our Team!
Whether you're a recent graduate eager to launch your career or a seasoned professional looking for a dynamic new opportunity, we invite you to apply.
Why Join Us?
- Career Growth: Gain hands-on experience and advance in a company that values continuous learning and development.
- Customer-focused Innovation: Collaborate with internal teams and clients to design the best solutions for technical challenges.
- ISO 9001 Certified Environment: Be part of a company committed to quality and excellence.
What You'll Do:
- Analyze customer needs and provide technical solutions for product inquiries.
- Assist internal and external customers via phone, email, chat, and video.
- Work with the Account Coordinators to support technical quoting.
- Evaluate customer samples and returned products to support sales initiatives.
- Collaborate with manufacturing teams to resolve technical inquiries.
- Maintain a general knowledge of BRECOflex product lines and their applications.
- Perform internal ISO audits as directed.
What You'll Bring:
- Required:
- BS in Mechanical Engineering (or equivalent education and experience).
- Mechanical problem-solving skills and ability to interpret technical drawings.
- Strong communication skills (both written & verbal).
- Ability to visualize and understand machine applications.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Curiosity and passion for helping customers with technical challenges.
- Preferred (A plus):
- Experience with Salesforce (or other CRM) and SAGE (or ERP systems).
- Knowledge of industrial automation and drive components.
- Ability to create solid models in a CAD system.
- Customer-facing experience in engineering or manufacturing environments.
- Strong time and project management skills.
Work Environment:
