Demo

Customer Service Representative- Entry Level

Breezeline Cable Company
Quincy, MA Full Time
POSTED ON 1/9/2025
AVAILABLE BEFORE 3/29/2025

What we offer you :

  • Opportunity to join a dynamic and growing team
  • Training and support to help you succeed in your role
  • Potential for career growth and development
  • Competitive salary and benefits package

Key responsibilities :

  • Responding to customer inquiries via phone, email, and chat
  • Handling customer complaints and resolving issues in a professional manner
  • Processing orders and providing information about products and services
  • Maintaining customer records and updating information as needed
  • Collaborating with other team members to ensure excellent customer service
  • What you bring to the team :

  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities and a customer-focused mindset
  • Ability to multitask and prioritize in a fast-paced environment
  • Basic computer skills and familiarity with CRM systems
  • Previous customer service experience is a plus but not required
  • Salary : $30 - $40

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