What are the responsibilities and job description for the Barista position at Brellaancake Coffee LLC?
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter’s Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
BRELLAANCAKE COFFEE LLC Job Description
Barista
DESCRIPTION
As one of Our Baristas, you create a memorable customer experience by providing amazingly fast, interactive-friendly service and consistent, high-quality products. You just may be the person who brightens a customer’s day with your bright smile and kind conversation. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures. Faithfully maintain all food safety, perform work in a safe, proficient manner and maintain store / food sanitation standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Greet and connect with each customer cultivating an amazing experience for each life you touch!
• Ask questions and seek opportunities to educate yourself on our products
• Suggestively sell gift cards, complementary/additional products, and merchandise
• Solicit orders, enter sale, and process payment in a timely and friendly fashion
• Manage cash drawer, following established cash handling procedures
• Serve all customer orders according to exact recipe and aesthetic guidelines
• Deliver products within established speed of service guidelines and identify drink upon delivery to the customer at the window
• Operate and maintain cleanliness of all store equipment
• Optimize workflow efficiency proactively by restocking workstations, food, supplies, and merchandise
• Maintain cleanliness of coworker and customer areas
• Demonstrate genuine appreciation to each customer and your coworkers
• Maintain personal hygiene
• Be to work on-time dressed in appropriate attire and ready to be an amazing
person to each life you touch.
QUALIFICATIONS
• Have a true passion for people
• Ability to work cooperatively in a team environment
• Commitment to master brand recipes and techniques
• Dependability
• Energetic, fast-paced, flexible work style
• Ability to learn quickly, problem solve, and handle multiple duties
In addition to the above duties there may be additional duties assigned by your Shift leader and/or your store manager.