Midlothian, IL 60445

February 20, 2025

POSITION: Technology Support Specialist

STARTING DATE: TBD

QUALIFICATIONS:
1. Two years of college in a technology related field or technical school with an AA in a technology related Field.
2. CompTia A /Network or related certifications.
3. Demonstrated understanding of Network maintenance and troubleshooting

TERMS OF
EMPLOYMENT:
1. Twelve-month work year
2. Salary and fringe benefits to be established by the Board of Education.

PERFORMANCE RESPONSIBILITIES: See attached job description.

EVALUATION: Performance of this job will be evaluated annually in accordance with provisions of the Board’s policy on evaluation of Educational Support Personnel.

APPLY TO: Interested applicants should attach a letter of interest and supportive documentation (complete resume, copy of certificate, college credentials and transcripts, and references) to the online application on the District web site at:

APPLICATION DEADLINE: Until position filled.

JOB DESCRIPTION

TITLE: Technology Support Specialist

Location: Bremen High School

REPORTS TO: Director of Technology

QUALIFICATIONS:

• Two years of college in a technology related field or technical school with an AA in a technology related field
• CompTia A /Network or related certifications
• Demonstrated understanding of Network maintenance and troubleshooting

TASK AREAS:

• Performs tasks required for deployment and management of computers in assigned school(s).
• Installs software when required.
• Installs updates to operating systems and software when required.
• Replaces component parts of computers as required.
• Maintains inventory of component parts as needed.
• Reads and interprets schematics, wiring diagrams, and manuals.
• Attends classes and seminars to enhance knowledge of equipment and operating systems.
• Assists and supports the day-to-day technical management of school LAN.
• Provides advanced technical support to school staff.
• Tests, monitors, support, and troubleshoot hardware and software problems.
• Tracks and communicates developing technology issues to Director of Technology.
• Maintain confidentiality in all areas assigned to this position.
• Accomplishes other duties as assigned by the Director of Technology

KNOWLEDGE AND SKILLS:

• Handle confidential information discretely and professionally
• Demonstrate the ability to use discretion and exercise sound judgment
• Exhibit the skills of critical thinker and problem solver
• Demonstrate effective oral and written communication skills
• Demonstrate strong interpersonal skills
• Show the ability to exercise appropriate initiative and work independently
• Demonstrate good organizational and time management skills
• Demonstrate strong knowledge of computers and related technologies
• Demonstrate the ability to think globally about network services and operations
• Demonstrate strong knowledge of components of local and wide area networks
• Communicate effectively with all levels of technology users
• Establish and maintain effective working relationships

EVALUATION:

• Performance of this job will be evaluated annually in accordance with provisions of the Board policy on evaluation of Educational Support Personnel.

TERMS OF EMPLOYMENT:

• Twelve-month work year
• Fringe benefits: Health, dental, vision, and life insurance plus sick leave, personal business leave
• Salary: Established by the Board of Education