What are the responsibilities and job description for the Insurance Account Support Coordinator position at Brenda Gomez Insurance Agency?
Job Description
Job Description
Join the dynamic team at Brenda Gomez Insurance Agency as an Insurance Account Support Coordinator in the vibrant city of McAllen, Texas. Our agency is dedicated to providing outstanding service to our clients, and we are seeking a confident and organized professional to support our account management team. This on-site role is perfect for an individual who thrives in a structured environment and enjoys fostering positive relationships with both clients and colleagues. As an integral part of our team, you will play a crucial role in ensuring seamless workflow and providing excellent administrative support. If you are detail-oriented, enjoy a fast-paced work atmosphere, and have a passion for helping others, we invite you to apply and become a valuable contributor to our agency's continued success.
Benefits
Hourly Base Salary Bonus Opportunities
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Client Coordination : Assist clients in understanding their insurance policies and address any inquiries or concerns they may have.
Documentation : Prepare and maintain comprehensive records of all client interactions and transactions for accuracy and legality.
Insurance Liaison : Serve as a reliable point of contact between clients and insurance providers to facilitate effective communication.
Appointment Scheduling : Manage and organize schedules for client meetings and follow-ups to ensure efficient workflow.
Billing and Payments : Assist clients with billing inquiries, manage payments, and ensure timely processing of payments.
Policy Processing : Oversee the processing of insurance applications and renewals, ensuring details are correctly handled.
Administrative Support : Provide general administrative support to senior agents in the agency to enhance overall client service and satisfaction.
Requirements
Education : High school diploma or equivalent required; associate's or bachelor's degree in a related field is a plus.
Experience : Prior experience in insurance or administrative support roles preferred.
Communication Skills : Strong verbal and written communication skills are essential.
Organizational Skills : Excellent organizational and time management abilities, with a keen attention to detail.
Customer Service : A commitment to providing outstanding customer service and support.
Technical Skills : Proficiency in Microsoft Office Suite and experience with CRM software.
Team Collaboration : Ability to work effectively as part of a team, offering support and assistance where needed.
Problem-Solving : Strong problem-solving skills and the ability to adapt to changing priorities and needs.
