What are the responsibilities and job description for the Service Advisor position at Brenner Tire and Auto?
Business is BOOMING and we need your help!
Brenner Tire and Auto in Mifflintown, PA has a Full-Time employment opportunity for a Service Advisor to join our strong team. Our ideal candidate is self-driven, motivated and reliable. The Service Advisor is responsible for scheduling service work and selling additional needed service to customers. Primary objectives include assuring customer satisfaction and retention, and assuring vehicles are fixed the first visit.
If you are looking for a great company to work for, look no further! We have supported our local community for all of their automotive needs for over 95 years!
Duties and Responsibilities:
- Schedules service work and follows up with customers regarding upcoming service needs.
- Makes and implements decisions regarding repair options.
- Coordinates activities to ensure repair work is fixed during the first visit and on time.
- Utilizes all available information to ensure proper resolution of problems.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
- Greets customers in a timely and friendly manner.
- Provides accurate and honest advice to customers on the care of their vehicles when selling additional service work.
- Presents self as a role model by demonstrating commitment to the Service Department, customers, dealership and company.
- Strives for harmony and teamwork within the Service Department and other departments.
Requirements:
Must have a valid driver's license and be eligible for coverage under company insurance policy
Satisfactory completion of a criminal background check & drug screen
Moderate noise levels in this working environment
Benefits:
Medical, Dental, Vision
Short-term/Long-Term Disability
Life Insurance
401k
Vacation and Holiday Pay
Employee Discounts
Tuition Reimbursement Program
Job Type: Full-time
Pay: $40,000.00 - $41,600.00 per year
Shift:
- Day shift
Work Days:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Automotive repair: 1 year (Preferred)
Work Location: In person
Salary : $40,000 - $41,600