What are the responsibilities and job description for the Fabric Samples Department Team Member position at Brentano, Inc?
Brentano Fabrics is looking for a talented and motivated person to be a part of our dynamic and growing company. Our friendly and progressive work environment is based on respect for each person's unique contributions. Through internal advancement opportunities, a competitive salary, and outstanding benefits, you will have the opportunity to create a career that you can be proud of. For more information about our company, please visit www.brentanofabrics.com.
The Samples Shipping and Receiving Representative will be required to work with our Sample Warehouse personnel to process inbound and outbound sample requests and maintain open lines of communication with our Reps and Clients.
This position will be required to receive and pull orders, pack and ship sample requests, inspect orders for accuracy, count inventory, track orders, document orders with shipping numbers and identify status with Clients and Reps. The ideal candidate has exemplary customer service skills and prefers an active job that involves continuous movement, standing and working with your hands. The Sample Service Representative must be a friendly individual with both the physical and mental acumen to coordinate and prioritize multiple, simultaneous projects on a day to day basis. Excellent people skills are required to maintain good working relationships with coworkers across departments and with our outside sales reps.
DUTIES:
* Assist customers and answer requests professionally and courteously
* Ship and package sample requests in a timely manner
* Cooperate and interact with various departments to resolve sample service issues
* Manage inventory of fabric samples and all other sampling supplies
* Coordinate sample request projects and reports
* Respond to sample request-related emails, faxes and phone calls
REQUIRMENTS
* 2 years of recent customer service or related experience
* Excellent verbal and written communication skills
* Professional and courteous phone etiquette
* Great follow-through skills and reliability
* Self-motivation and good people skills
* Organized and detail-oriented
* Ability to succeed in a high-pressure, fast paced environment
Please apply with a copy of your resume and cover letter.
BENEFITS
* Health and dental insurance fully paid for by the company
* Pension plan with no employee contribution requirements
* Vacation time increasing with tenure
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
Salary : $15 - $16
