What are the responsibilities and job description for the Customer Service Representative/Product Manager position at Brents Warehouse LLC?
Customer Service Representative / Product Manager
About Us
Brents Warehouse LLC and Brents Sportswear are leading manufacturers of vintage-inspired sweatshirts, T-shirts, classic Americana apparel, and wholesalers of European and American Surplus, . We blend timeless designs with quality craftsmanship, delivering exceptional products to our customers. We are now on the lookout for an energetic and detail-oriented Customer Service Representative / Product Manager to join our fast-paced team.
Key Responsibilities
As a Customer Service Representative / Product Manager, you will play a dual role in providing outstanding customer service while managing key aspects of our product operations. Your responsibilities will include:
- Responding to customer inquiries and providing exceptional support to enhance customer satisfaction.
- Utilizing Shopify to manage customer orders, resolve issues, and track data.
- Researching military surplus and vintage items, and conducting price comparisons to ensure competitive offerings.
- Managing inventory, including size specifications and stock availability.
- Collaborating with internal teams to ensure smooth operations and alignment with company goals.
- Demonstrating flexibility and problem-solving skills in a high-energy, fast-paced environment.
Qualifications and Skills
To thrive in this role, the ideal candidate should have the following qualifications and skills:
- Knowledge of Shopify and experience managing e-commerce platforms.
- Excellent computer skills and the ability to work with various tools and software.
- Strong problem-solving and multitasking abilities.
- Exceptional customer service skills and the ability to communicate effectively with diverse audiences.
- Familiarity with vintage apparel and interest in classic Americana style.
- Knowledge and ability to research military surplus and vintage items.
- Detail-oriented with a strong understanding of inventory management and size specifications.
What We Offer
- An opportunity to work in a dynamic and creative environment.
- A chance to be part of a team passionate about vintage-inspired fashion.
- Room for growth and professional development.
If you have a passion for vintage fashion, exceptional customer service, and thrive in a fast-paced environment, we would love to hear from you!
Apply now and be a part of Brents Warehouse LLC and Brents Sportswear’s legacy of timeless design and craftsmanship.
Stephen Brents
Brents Sportswear, Inc
Brents Warehouse LLC
www.brentswarehouse.com
318.347.7500
Job Type: Full-time
Pay: From $45,000.00 per year
Shift:
- Day shift
Ability to Commute:
- Shreveport, LA 71101 (Required)
Ability to Relocate:
- Shreveport, LA 71101: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000