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Reservationist

Brett/Robinson
Gulf Shores, AL Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/25/2025
  • Serves as a representative of Brett / Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett / Robinson, owners, guests, and other members of the community
  • Provides customer care to others
  • Receives contact from customers by telephone and offers them guest accommodations
  • Explains pricing and Brett / Robinson policies
  • Provides information to owners and guests regarding area points of interest and guest services via the telephone
  • Enters reservations for guests into First Resort computer program
  • Takes payment of deposit by credit card
  • Cancels reservations and refunds deposits
  • Performs daily audits of work
  • Observes and evaluates the outcomes of a problem situation to identify lessons learned
  • Attends departmental meetings
  • Performs other duties as assigned

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