What are the responsibilities and job description for the Reservationist position at Brett/Robinson?

Serves as a representative of Brett / Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett / Robinson, owners, guests, and other members of the community

Provides customer care to others

Receives contact from customers by telephone and offers them guest accommodations

Explains pricing and Brett / Robinson policies

Provides information to owners and guests regarding area points of interest and guest services via the telephone

Enters reservations for guests into First Resort computer program

Takes payment of deposit by credit card

Cancels reservations and refunds deposits

Performs daily audits of work

Observes and evaluates the outcomes of a problem situation to identify lessons learned

Attends departmental meetings

Performs other duties as assigned

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Reservationist

Brett/Robinson Openings, Gulf Shores, AL

Reservationist

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