Tourism Information Support Specialist, Space Coast Office of Tourism

Brevard County is an EEO and Veterans' Preference Employer and welcomes applications from individuals of all backgrounds..

Become part of a team that celebrates the unique beauty and innovation of the Space Coast!

Tourism Information Support Specialist (21586)

Department: SPACE COAST OFFICE OF TOURISM

Position Type: Part Time

THIS POSITION IS APPOINTIVE SERVICE

Open Until Filled

Location: Beachside/Cocoa Beach
Salary: $16.37 to $18.01 hourly (Negotiable based on experience and qualifications)
Work Schedule: Saturday and Sunday 9:00 a.m. to 6:00 p.m., and 4 hours during the week as needed.

Discover a Career by the Beach:

Imagine working where others vacation! The Space Coast offers stunning beaches, rocket launches, vibrant nature preserves, and a laid-back coastal lifestyle. Nestled in the iconic Cocoa Beach area, this role provides you with the opportunity to be part of a team that showcases everything from world-famous surf spots to the Kennedy Space Center. You’ll work just steps from the beach, where you can enjoy after-hours relaxation with ocean views or explore the charming local communities full of unique restaurants, shops, and entertainment. Whether it’s outdoor adventures, cultural festivals, or the excitement of the space industry, the Space Coast has something for everyone.

Job Overview:

Brevard County’s Office of Tourism is seeking a friendly and knowledgeable Tourism Information Support Specialist who can work independently to serve as a key point of contact for travelers exploring Florida’s Space Coast. This part-time role focuses on providing exceptional customer service, sharing detailed knowledge about local attractions, and ensuring visitors have a memorable experience.

Key Responsibilities:

• Visitor Assistance:
• Greet and engage visitors at designated information centers, providing personalized recommendations for attractions, activities, dining, and accommodations.
• Answer inquiries via phone, email, and in person, offering accurate and up-to-date information about the region.
• Distribute maps, brochures, and other tourism materials.
• Promotion of Local Attractions:
• Actively promote events, cultural sites, outdoor activities, and other unique offerings in Brevard County.
• Conduct business outreach to expand VIC resources when necessary.
• Stay informed about current and upcoming attractions, including space launches, festivals, and seasonal activities.
• Administrative Support:
• Open and close the center according to established procedures.
• Maintain and restock promotional materials in the information center.
• Collect and report visitor data, feedback, and suggestions to improve services.
• Assist in maintaining a clean and welcoming environment for visitors.

Requirements:

• Education:
• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong knowledge of Brevard County and its attractions, including beaches, nature preserves, and space-related landmarks.
• Proficiency in basic computer applications, including email, Microsoft Office
• Customer service experience, preferably in hospitality, tourism, or a related field.
• Preferred Skills:
• Experience in tourism, marketing, or public relations.
• Familiarity with social media or online tools for visitor engagement.
• Multilingual skills are a plus.

If you're looking for a professional role that also lets you enjoy the beauty and relaxation of coastal living, apply today and become part of a community that’s as vibrant and inspiring as the place itself!

SPECIAL REQUIREMENTS: Must possess, or obtain prior to employment, a valid Florida Driver's license and maintain said license during the term of employment. In the event of a hurricane, major storm, natural or man-made disaster that may threaten the area, the employee will be required to perform emergency duties as directed.

Why Join Us?
This is an exciting opportunity to represent the vibrant and diverse attractions of Brevard County, from breathtaking rocket launches to pristine beaches and wildlife sanctuaries. As a Visitor Information Specialist, you'll play a vital role in enhancing the experiences of guests who visit Florida's Space Coast.

Job Type: Part-time

Pay: $16.37 - $18.01 per hour

Expected hours: 20 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Every weekend

Ability to Relocate:

• Cocoa Beach, FL 32931: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18