What are the responsibilities and job description for the Night Manager position at Brewdog?
About Us
PROFIT SHARE | TAXI HOME CONTRIBUTION | STAFF DISCOUNT | CUSTOMER SERVICE INCENTIVE SCHEME | 4-WEEK SABBATICAL EVERY 5 YEARS | CONTRACTED HOURS
We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
PROFIT SHARE | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.
SAFE RIDE HOME | We want to make sure you get home safe after a hard shift. That’s why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.
BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. You also get to try loads of beer…tough job right.
STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe* (*don’t put your hoody in the fridge though)
4-WEEK SABBATICAL| After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want.
AND A LOT MORE | Okay, deep breath… enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE I and crew forum groups and beer samples on some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment.
About The Role
BREWDOG ARE ON THE HUNT FOR A HOTEL NIGHT PORTER FOR OUR DOGHOUSE!
We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our hotels are at the forefront of that mission, delivering amazing beer & customer service at all times. With DogHouse, we're really excited to be recruiting for this varied role in our completely beer centric hotel! Expect beer on tap in all of our boutique rooms, mini-bars filled with the best beers on the planet & fridges in the shower for shower beers.
In this role you’ll be responsible for ensuring the health and safety of our guests throughout the night, as well as giving the highest levels of customer service.
Duties will include, serving room service to guests, food handling to dish up our 24hr hot dog menu, working with the reception and housekeeping team to ensure the operation is running as smoothly as possible. You’ll also be responsible for safely checks, and standards checks throughout the shift, as well as some light set up duties for the day ahead.
In the event of an emergency, it would be your responsibility to safely evacuate the guests.
You’ll be working closely with the General Manager and Reception Manager of the hotel to co-ordinate the team, housekeeping operation, and ensure our guests are welcomed into a stand-out venue.
About You
You’ll have a high standard of customer service, as well as attention to detail.
You’ll be proficient in problem solving and crisis management.
Communication skills will be key in ensuring requests are met and the shift handovers is thorough.
Experience in hotels is essential, at management level is preferable
You'll be dedicated and flexible - this role within BrewDog will require a working pattern of different hours throughout the week and weekends.
Salary : $5
