Lead Bank Teller

We are searching for a Lead Bank Teller. This position is Contract-to-Hire.

Position Responsibilities

• Receive retail and commercial checking and savings deposits, determine all necessary documentation is in place, and issue receipts.
• Cash checks and savings withdrawals; confirm all necessary documentation is in place, authorized, and within authorized limits; act when questionable items are presented.
• Operate computer terminal to process account activity, determine balances, and resolve problems within given authority.
• Issue official checks, assist with night deposits, log bags, process deposits, fulfill change order, issue receipts, and return bags to customers.
• May serve as back up courier.
• Cross-sell the bank's products and services and refer customers to appropriate people.
• Performs safe deposit duties by controlling access and assisting customers.
• Receives and processes stop payment and hold orders.
• Receive loan and installment payments.
• Balances cash drawer daily and verifies cash being returned to the vault.
• Provide superior customer service and assist in resolving problems within authority.
• Record, file, and updates information.
• Prepare wire transfers and sort mail and reports.
• Answer telephones and direct callers to proper personnel.
• Gather data and process reports.
• Assist in opening and closing the vault daily and assist with balancing vault currency and coin.
• Issue routine letters, reports, and forms.
• Maintain files, copies, and fax documents; order supplies as needed.

Requirements:

• High school diploma or general education degree (GED).
• Three years of related experience or training. Work-related experience should consist of a cash handling and customer service in a banking environment.
• Basic experience, knowledge and training in branch operation activities, terminology and products and services.
• Basic knowledge of related state and federal banking compliance regulations, and other bank operational policies.
• Basic skills in computer terminal and personal computer operation, word processing and spreadsheet software.
• Basic typing skills to meet production needs of the position.
• Basic math skills: calculate interest and balance accounts; add, subtract, multiply and divide; locate routine mathematical errors; count currency, coin, and negotiable instruments in a timely manner.
• Possess effective oral, written, and interpersonal communication skills; apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
• Ability to deal with routine problems involving multiple facets and variables in standardized situations.
• Strong organizational and time management skills.
• Ability to work with general supervision while performing duties.