Demo

Lead Daytime Host

Brewers Alley
Frederick, MD Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/26/2025

Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will possess excellent communication skills and a passion for providing exceptional guest services. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.

Responsibilities

  • Greet guests warmly as they arrive and guide them to their tables.
  • Manage reservations and maintain an organized seating chart to optimize table turnover.
  • Answer phone calls with professionalism, providing information about the restaurant, menu, and wait times.
  • Assist guests with inquiries and special requests, ensuring their needs are met promptly.
  • Collaborate with servers and kitchen staff to ensure smooth service flow.
  • Utilize HostMe system for managing guest check-ins and reservations efficiently.
  • Maintain cleanliness and organization of the host/host area, lobby and bathrooms.
  • Foster positive guest relations by addressing any concerns or feedback effectively.

Requirements

  • Previous experience in a restaurant or food service environment is preferred but not mandatory.
  • Strong phone etiquette and communication skills are essential for effective guest interactions.
  • Ability to multitask in a busy environment while maintaining attention to detail.
  • A genuine passion for hospitality and providing excellent guest services.
  • Familiarity with a reservation system, is a plus but can be learned on the job.
  • Must be able to work Monday-Friday 10:30 am - 2:30 pm, occasionally you may be asked to stay until 4 pm if required by the business (especially during holidays).

Join our team as a Host/Host and contribute to creating memorable dining experiences for our guests!

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 20 – 30 per week

Benefits:

  • Employee discount
  • Paid time off

Shift:

  • Day shift

Work Location: In person

Salary : $15 - $18

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