What are the responsibilities and job description for the Lead Daytime Host position at Brewers Alley?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will possess excellent communication skills and a passion for providing exceptional guest services. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.
Responsibilities
- Greet guests warmly as they arrive and guide them to their tables.
- Manage reservations and maintain an organized seating chart to optimize table turnover.
- Answer phone calls with professionalism, providing information about the restaurant, menu, and wait times.
- Assist guests with inquiries and special requests, ensuring their needs are met promptly.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Utilize HostMe system for managing guest check-ins and reservations efficiently.
- Maintain cleanliness and organization of the host/host area, lobby and bathrooms.
- Foster positive guest relations by addressing any concerns or feedback effectively.
Requirements
- Previous experience in a restaurant or food service environment is preferred but not mandatory.
- Strong phone etiquette and communication skills are essential for effective guest interactions.
- Ability to multitask in a busy environment while maintaining attention to detail.
- A genuine passion for hospitality and providing excellent guest services.
- Familiarity with a reservation system, is a plus but can be learned on the job.
- Must be able to work Monday-Friday 10:30 am - 2:30 pm, occasionally you may be asked to stay until 4 pm if required by the business (especially during holidays).
Join our team as a Host/Host and contribute to creating memorable dining experiences for our guests!
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $15 - $18