What are the responsibilities and job description for the Leasing Manager position at BRG Realty Group LLC?
BRG Realty Group, LLC is an award-winning owner and operator of apartment communities in Ohio, Kentucky and Indiana. The company currently has 50 communities comprised of 8,398 apartment homes. Success has been built upon a foundation of relationships shaped by trust, an engaged and talented employee base, service focused business practices, a sound fiscal approach, value-add services, and investor and risk management protocols that ensure future stability. Our mission continues to be to create and maintain quality communities through innovative management by consistently delivering reliable services to our residents, associates and business partners…and we care!
Job Purpose:
The Portfolio Specialist’s responsibility is to assist the Community Manager in the day-to-day management of their assigned apartment community. The Leasing Manager will work closely with the Community Manager to represent BRG with industry knowledge and professionalism in order to maintain the highest level of occupancy possible at the apartment community.
Essential Duties:
- Assist in maintaining satisfactory occupancy levels
- Assist in maintaining excellent resident relations
- Assist in renewal inspections and lease renewal process
- Assist in managing the process of application to completion of resident status
- Help resolve resident concerns and ensure customer satisfaction
- Assist in all Leasing activities including warmly greeting prospective residents and handling all aspects of leasing including: touring the community, closing sales, processing applications, preparing paperwork, timely follow-up, and obtaining signatures prior to move-in.
- Enforcement of lease agreements and community rules and regulations
- Assist in monitoring and overseeing maintenance related activities
- Assist in rent collection (including notifying residents and developing payment plans), posting rent payments and making bank deposits
- Review property performance to budget daily with the Community Manager
- Assist with property expenditures daily and issue purchase orders as necessary
- Help deliver any notices and communications to residents
- Assist with managing, leading, and motivating the leasing and maintenance staff
- Assist in maintaining market survey data
- Responsible for assisting with resident relation and retention programs
- Answer incoming telephone calls, check for messages and handle accordingly
- Inspect apartments for move-in readiness
- Inspect apartments upon move-out and prepare move-out paperwork
- Demonstrate and maintain a working knowledge of fair housing laws and rules and regulations concerning apartment leasing and management
- Help keep office orderly between professional cleanings
- File and maintain company documents such as resident forms and letters, work orders, etc.
- All other duties as assigned
Requirements:
- A high school diploma or GED equivalent is strongly preferred
- Previous property management and leasing experience is required
- Should be familiar with applicable state, local, and federal laws governing the apartment industry
- Must have excellent interpersonal, motivational, writing, management, and leadership skills
- Strong computer skills are necessary, including a working knowledge of software applications such as Word, Excel, and Yardi
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
License/Certification:
- Driver's License (Required)
- Auto Insurance (Required)
Work Location: In person
