What are the responsibilities and job description for the Front Desk Associate position at Briar Hills Dental?
Overview
We are seeking a dedicated Front Desk Associate to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and creating a welcoming atmosphere. Dependable and motivated person is optimal. Monday through Thursday work week.
Duties
- Greet guests and assist with check-in and check-out procedures
- Answer phone calls and handle patient questions and resolve any issues promptly and professionally
- Process appointments, insurance and accounts payable accurately
- Collaborate and assist staff in front and back of house to ensure a successful work day
Qualifications
- Previous experience in dentistry or medical customer service is preferred
- Knowledge of dental software is advantageous
- Proficiency in using phone systems and basic computer skills
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
Benefits:
- Competitive hourly rate based on experience
- Vision Insurance, Life insurance Short and long term disability insurance, Medical flex spending account and Dependent care spending account and Supplemental Insurance also available
- Paid Holiday, paid vacation, Employee/family dental treatment, 401K matching program, no nights/weekends, a monthly bonus program, uniforms, flexible home/life balance
Join our team as a Front Desk Agent and be part of creating memorable experiences for our patients!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Salary : $20 - $25