Front Desk Concierge

Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. This role is essential in providing exceptional customer service and ensuring a welcoming atmosphere for our guests. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.

Duties

• Greet guests upon arrival and provide a warm welcome and hold doors.
• Manage check-in and check-out processes efficiently.
• Handle guest inquiries and resolve any issues promptly to ensure satisfaction.
• Maintain accurate records of guest information and delivery reservations.
• Log package deliveries and advise residents.
• Assist with administrative tasks.
• Utilize phone systems to manage incoming calls and direct them appropriately.
• Maintain certain log books.
• Oversee sign in sheet for guests
• Reserve elevator for deliveries.
• Direct contractors and vendors for deliveries.
• Manage safe access for unit owners.

Skills

• Strong customer support skills with a focus on resident satisfaction.
• Proficient in clerical tasks, demonstrating excellent organizational abilities.
• Familiar with email and able to use email.
• Middle level of computer literacy.
• Abilities to assist diverse clientele.
• Experience in administrative roles or as a personal assistant is beneficial.
• Effective communication skills, both verbal and written, are essential for this role.

Join our team as a Front Desk Agent where you can make a positive impact on our guests’ experiences while developing your skills in a dynamic environment!

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: 16 per week

Benefits:

• Life insurance

Schedule:

• 8 hour shift
• Night shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Elkins Park, PA 19027 (Required)

Ability to Relocate:

• Elkins Park, PA 19027: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $18